Organize your customer team from a single control panel
CONTACT CENTER - The cloud solution GLOBIP
Communication between business areas has a direct impact on the quality of customer service and effectiveness of the agents. The ACD lets you manage and monitor in real time and from any device, all incoming and outgoing contacts in your company. Panels for agent and supervisor, chat between users, call forwarding or queuing are some of the features that comprise the most complete integrated ACD on the market.